Terms of Service

1. Using Our Website

By using this website, you confirm that you are at least 18 years old, or that you are using the site with permission and supervision from a parent or legal guardian.

You agree not to use the site for:

• Illegal or unauthorized purposes
• Violating local, national, or international laws
• Interfering with site security or our services

2. Product Use & Availability

All products sold on Velorie are for personal use only and are not intended for resale. We reserve the right to limit quantities or refuse any order if misuse or abuse is suspected.

3. Orders & Payments

When you place an order, you agree that:

• All information you provide is accurate and complete
• You are authorized to use the payment method provided
• You understand orders cannot be changed after they are processed

Prices may change without notice. We are not responsible for typographical errors, pricing mistakes, or delays caused by external partners.

4. Shipping & Delivery

We ship orders through third-party carriers. Shipping times are estimates only and not guaranteed. Once a package is handed to the carrier, delivery delays are outside of our control.

If an incorrect address is entered at checkout, we cannot guarantee delivery or replacements.

5. Returns & Refunds

For details on returns, replacements, and eligibility, please see our full Shipping & Returns Policy.

6. Subscriptions & Emails

By entering your email or phone number, you may receive:

• Order confirmations and shipping updates
• Account notifications
• Marketing emails or SMS (if opted in)

You may unsubscribe at any time by using the link in our emails or replying STOP to SMS.

7. Intellectual Property

All content on this website — including branding, product images, text, graphics, and layouts — is owned by Velorie and protected by intellectual property laws.

You may not copy, reproduce, sell, or distribute any part of the site without written permission from Velorie.

8. Accuracy of Information

We make every effort to ensure information on our website is accurate. However, we do not guarantee it is free from errors, omissions, or outdated information.

9. Limitation of Liability

To the fullest extent permitted by law, Velorie is not liable for:

• Indirect, incidental, or consequential damages
• Losses due to shipping delays or carrier issues
• Misuse or incorrect use of our products
• Third-party service interruptions (payment processors, carriers, or apps)

10. Third-Party Links

We may link to third-party websites. Velorie is not responsible for the content, policies, or security of these external sites.

11. Changes to These Terms

We may update these Terms at any time. When we do, we will update the "Last Updated" date at the bottom of this page.

12. Contact Information

If you have questions about these Terms, you can reach us at:

• Email: support@shopvelorie.com
• Website: https://shopvelorie.com

Last updated: November 2025